Tips & shortcuts
Small keys, big wins
Free, honest, no-newsletter-required tips — the shortcuts and habits we set up for clients every week. Steal them.
Browser · Win (⌘⇧T on Mac)
Un-close that tab
Closed the wrong tab? This reopens it, exactly where you were. Press it again for the one before that. Works in every browser.
Windows
Clipboard time machine
Windows keeps a history of everything you've copied — turn it on once and never lose a copied paragraph to a stray Ctrl+C again.
Mac
Screenshot like a pro
Drag to capture exactly what you want. Tap Space after it to snap a whole window — perfectly framed, shadow included.
Windows
Snip anything, instantly
The fastest way to capture an error message before it disappears — and the single most useful thing to attach to a support ticket.
Everyone
The backup rule that works
3 copies of anything that matters, on 2 different types of storage, 1 of them offsite. And test a restore twice a year — an untested backup is a hope, not a backup.
Everyone
Check the real sender
Phishing 101: tap or hover the sender's name and read the actual address. “Microsoft Support <kevin81@random-mail.ru>” is not Microsoft. When in doubt, don't click — forward it to IT.
Everyone
One password to rule them all
Use a password manager and let it invent every password. You remember one strong passphrase; it remembers 300 unguessable ones. Never reuse your email password anywhere.
Windows
Restart beats Shut down
Weirdly, Shut down doesn't fully reset Windows (Fast Startup keeps old state), but Restart does. If IT says “turn it off and on again”, use Restart — it's the deeper clean.
Everyone
The printer peace treaty
Printer sulking? Power it off, clear the stuck jobs in the print queue on your computer, then power it on. Nine times out of ten it's the queue, not the printer.
Want the fixes that don't fit on a card? That's the day job — get in touch or press Ctrl K.