Contact
Press Enter on better IT
Tell us what's frustrating you — slow machines, flaky Wi-Fi, “our backups are… somewhere?” — and we'll come back with an honest read and a clear next step. The health check is free and obligation-free.
Send a message
Lands straight in our support system — you'll get a reply, not a black hole.
Prefer email?
support@ctrltech.com.auSame inbox, same reply — include what's going on and how many people it affects.
Existing clients
support.ctrltech.com.auThe portal is the fast lane — sign in with your work Microsoft account.
Where
Gold Coast (HQ) · Sydney (regular visits) · Remote Australia-wide
Hours
Mon–Fri, 8:00am – 6:00pm AEST · after-hours by arrangement for urgent work
Quick answers
Do you do one-off jobs, or only contracts?
Both. Plenty of clients started with a single stubborn problem. Ongoing care plans exist for when you're ready to stop thinking about IT altogether — no pressure either way.
How fast do you respond?
Urgent, can't-work issues jump the queue and are usually looked at remotely within the hour during business hours. Everything else gets a same-business-day response.
We're a Mac office / a Windows office — does that matter?
Not at all — both are home turf. Apple fleets under Jamf, Microsoft 365 tenants, and the very common “bit of both” office are all daily work.
What does the free health check involve?
A ~30-minute conversation about your setup, then a short plain-English report: what's solid, what's risky, and what we'd fix first (with rough costs). Yours to keep either way.
Do you support not-for-profits?
Yes — NFPs and community organisations are a big part of the client base, and we'll always point you at the significant software discounts you're entitled to.